Making Calls #

There are three ways to make calls from Zoho using Connect.

Dialling from within Connect #

Telephone calls can be made directly from Connect by entering a number in the text box provided and pressing the dial icon to the right of the text box:

Dialling from a Zoho record #

Telephone calls can be made directly from a Zoho record by simply clicking on the telephone number link.

Whichever way is chosen, Connect will dial the required number (internal or external) and will format the number as required.

note
Zoho does not allow dialling from lists via Connect. Instead it sends make call requests to the browser using the skype: URI.

Dialling from the call history #

To redial a number from the history, click the icon, then press the 'Call' option on the menu: