Release Notes

Release Notes #

The following sections outline the release history of the solution and provides information on new features as they are added to the product.

Information Circle info
Documentation version - 1.100.1

What's New #

1.89.0 - December 12th, 2023 #

Features

Area Description
~.UcClient.~ for Windows
  • Support for enabling/disabling call waiting
  • Screen pop option for executables in addition to URLs

1.88.0 - October 31st, 2023 #

Features

Area Description
Customer Portal
  • New 'Collapsed Menu' option to increase usable screen real-estate
  • Voice apps are now accessible directly from the portal
Platform
  • 3CX - User presence states now synchronised
  • 3CX - Support added for v20
  • ~.pbx.kazoo.name.~ - Support added for User-based eavesdrop on v4.3

Fixes

Area Description (Ticket)
~.UcClient.~ Mobile
  • Fix for potential crash on iOS when transferring as call
  • Incoming calls on iOS don't stop ringing when answered by another user (#51332)
  • Fix for intermittent user log outs
Dashboard
  • Fix added for call tag fields not updating correctly
  • Improved 'User Presence' message
  • Fix for 'Circular Gauges' not sizing text correctly
Wallboard
  • Fix added for call tag fields not updating correctly
Reporting
  • Agent away reason showing as 'manual_away' instead of 'Away'
  • Fix for Sub Reports losing Filters (#51030)
Platform
  • 3CX - Implemented a fix for large sites

1.87.0 - August 17th, 2023 #

Features

Area Description
~.UcClient.~ CRM
  • Clio integration support
  • Zoho integration store deployment

Fixes

Area Description (Ticket)
~.UcClient.~ for Windows
  • Calls getting dropped after 30 seconds when on hold and RTCP is disabled (#51024)

1.86.0 - July 18th, 2023 #

Features

Area Description
~.UcClient.~ for Windows
  • Audio codec used synchronised with the device configuration on the communications platform
  • Opus codec support added
~.UcClient.~ Mobile
  • Audio codec used synchronised with the device configuration on the communications platform
  • Opus codec support added
  • Support for notifications on Android 13
~.UcClient.~ CRM
  • Freshdesk integration update

Fixes

Area Description (Ticket)
~.UcClient.~ for Windows
  • Fix for not being able to upload logs
  • Old logs were not being removed due to locked file

1.85.0 - June 13th, 2023 #

Features

Area Description
~.UcClient.~ Clients
  • Support for new Client Profiles feature
~.UcClient.~ Mobile
  • Missed Call notifications/badge now available

Fixes

Area Description Ticket
~.UcClient.~ for Windows
  • SIP Update requests not being handled correctly

1.84.0 - May 9th, 2023 #

~.UcClient.~ for Windows

Features

  • New configuration option to disable call waiting tones
  • Agent away state reasons now selectable

Fixes

  • Update to prevent softphone audio gain level being set too high
  • Default NAT settings changed to 'None' for new installs
  • Fix for user/presence icon missing on first launch

1.83.0 - Jan 31st, 2023 #

~.UcClient.~ for Windows

Fixes

  • Preferred audio device warning is not removed when switching to deskphone mode
  • Call control button on transfer showed 'Retrieve' instead of 'Cancel'
  • Welcome email now shows support for Windows 11

1.82.0 - Jan 9th, 2023 #

~.UcClient.~ Clients (Desktop/Mobile/CRM)

Features

  • Group/queue and route path information now visible in the call history

Fixes

  • Announced transfer calls can cause stuck calls on the transferred to user

~.UcClient.~ for Windows

Features

  • New Custom URL screen pop feature
  • Headset support added for Plantronics/Jabra/Yealink
  • New 'Pull Call' feature, allows users to be pull calls in progress on their different devices
  • Audio codec update, G.722 support added
  • Change upgrade check frequency to every 3 hours

Fixes

  • Announced transfer call flow does not always show call control buttons
  • Call details not shown when in CTI mode
  • Prevent sleep and display going inactive whilst on a call
  • Hide contact fields that have no values