https://docs.au.xarios.cloud/en-gb/reports/reportviews/ Recent content in Report Views on ~.Dimensions.~ Hugo -- gohugo.io https://docs.au.xarios.cloud/en-gb/reports/reportviews/longcalls/ Mon, 01 Jan 0001 00:00:00 +0000 https://docs.au.xarios.cloud/en-gb/reports/reportviews/longcalls/ Long Calls # This view is designed to provide information about the longest calls that have taken place, providing quick access to review the which calls are taking the most user time, which in turn helps to identify potential issues with call handling and also identify customers that may require special attention. Information Circle info Use the filters and date range controls to adjust the data shown. https://docs.au.xarios.cloud/en-gb/reports/reportviews/lostcalls/ Mon, 01 Jan 0001 00:00:00 +0000 https://docs.au.xarios.cloud/en-gb/reports/reportviews/lostcalls/ Lost Calls # The following sections cover the report viewer interface and explain how to re-format a report, change the date range or apply a filter. Information Circle info Use the filters and date range controls to adjust the data shown. https://docs.au.xarios.cloud/en-gb/reports/reportviews/repeatcalls/ Mon, 01 Jan 0001 00:00:00 +0000 https://docs.au.xarios.cloud/en-gb/reports/reportviews/repeatcalls/ Repeat Calls # This view is design to provide information about customers that have made multiple calls within a short period of time. This can be used to identify potential issues with customer satisfaction, such as customers that are not having their issues resolved on the first call. Information Circle info Use the filters and date range controls to adjust the data shown.