Connect Clients #
Connect clients provide users with access to control over their phone, including access to call history, voicemail, contacts and where available softphone features.
note
Access to Connect clients is license controlled. If there is no reference to client permissions in the portal, access to Connect clients are not enabled.
Client Types #
The table below outlines the different Connect clients which are available, a brief description and a link to the client's dedicated documentation:
Client | Description | Documentation Links |
---|---|---|
Connect Desktop | Desktop unified communications client supported on Windows 10 & 11. | Docs |
Connect CRM | Embedded CRM clients supported in Salesforce & Microsoft Dynamics 365 | Docs |
Giving Users Access #
Access to Connect clients is controlled via user permissions. For details on the specific permissions, refer to the Users configuration area.